Frequently Asked Questions

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OneStudent specialises in serving educational institutions across various sectors, including primary schools, high schools, and higher education establishments. Our tailored solutions cater to the unique needs of these academic settings, providing comprehensive tools for efficient grading, reporting, and academic management. Whether you're a K-12 school or a college, OneStudent is designed to streamline your academic processes and enhance the overall educational experience.

OneStudent is a uniquely designed solution that sets itself apart through user-friendly design, comprehensive features, and adaptability. Developed in collaboration with our clients, by a team that have worked in IT for Education, since 2002, OneStudent ensures a tailored and fit-for-purpose academic management experience. As an Australian company, we take pride in offering a cloud-based solution that provides real-time visibility, efficient collaboration, and customised reporting capabilities. Our commitment to continual growth and enhancement makes OneStudent a reliable and adaptable choice for academic institutions.

OneStudent presents the Markbook system, a comprehensive tool designed for schools from Prep to Year 12. Our Markbook, or Gradebook system, takes a holistic approach to academic grading and marking management, empowering educators to monitor and enhance student performance.

Pricing: OneStudent's pricing structure is based on the total school enrolment count, categorised according to school size.

For a personalised, obligation-free quote, please reach out to us with the following details:

Contact Information:

School Name: [Your school's name]

Total School Enrolment Count: [Total number of students enrolled]

Contact Email: [Your contact email address]

Send these details to us at mail@onestudent.com.au.

We eagerly anticipate your contact and the opportunity to assist your school in leveraging the powerful academic marking management capabilities of the OneStudent Markbook system.

When you purchase OneStudent, you receive a comprehensive package of tools and support to enhance your academic marking management experience. 

Here’s what’s included:

1. 12-Month Subscription: Your subscription starts from the moment you receive the application, ensuring a full year of access to OneStudent.
2. The OneStudent Application: You’ll have access to the OneStudent application, designed to streamline academic marking management for your entire school.
3. Installation Guide and Support Website: You’ll receive an installation guide to help you set up OneStudent, as well as access to a support website for additional guidance and troubleshooting.
4. Complete Training Guides: Comprehensive training guides are included to assist you in mastering the OneStudent system and making the most of its capabilities for academic marking management.
5. Email-Based Support: You can directly contact the OneStudent development team via email for support and assistance, ensuring a swift response to your queries and concerns related to academic marking management.
6. Phone Support (when required): In case you require phone support for specific issues or inquiries related to academic marking management, it is also available to provide real-time assistance.

We are committed to ensuring that your experience with OneStudent is smooth, efficient, and highly productive in the realm of academic marking management. Feel free to reach out to us for any assistance or inquiries you may have.

With OneStudent, the process of getting started is hassle-free, as it does not require installation on any computer, as it is a cloud based solution. 

Here’s how you can access OneStudent:

1. Login to Your Account: To begin using OneStudent, you only need to log in to your account. There’s no need for a complex installation process, making it accessible from any device with an internet connection.
2. Access via the Web: OneStudent is a web-based platform, meaning you can conveniently access it through your preferred web browser. This approach ensures that you can securely manage your academic marking without the need for software installations.
3. User-Friendly Interface: OneStudent offers an intuitive, user-friendly interface designed to simplify academic marking management tasks. You can navigate the system effortlessly without worrying about installation procedures.
4. Data Security: Your data remains safely within your control as OneStudent is accessed within your network environment. We prioritise the security of your data, ensuring it stays protected and accessible when you need it.
5. Dedicated Support: In case you have any questions or require assistance, our dedicated support team is just a click or call away. We’re here to provide you with the guidance and help you need to make the most of OneStudent.

With OneStudent, you have the flexibility to access your academic marking management tools without the need for installation, streamlining your experience and ensuring that your focus remains on what matters most – effectively managing your academic marking processes.

1. System Provisioning by OneStudent Team: The OneStudent team will handle the initial system provisioning for your new school. They will set up the necessary infrastructure and assign the designated OneStudent Administrator for your school. This individual will play a crucial role in managing user access and permissions within the system.

2. OneStudent Administrator’s Role: The designated OneStudent Administrator will have the responsibility of provisioning all additional users. This includes creating accounts, assigning roles, and managing user access to ensure that OneStudent is tailored to your school’s specific needs.

3. Managed Services Agreement: In the event that your school has a managed services agreement with OneStudent, a streamlined process will be in place. The school will provide a list of users and their details to the OneStudent team. OneStudent will then take care of the system provisioning and user management, ensuring a seamless setup aligned with the school’s requirements.

With these steps, you can efficiently gain access to OneStudent, and the OneStudent team is here to support you throughout the provisioning process, whether you choose to manage users internally or have a managed services agreement in place.

One of the key advantages of OneStudent is its flexibility when it comes to setup, making it adaptable to the unique needs of each school. While the time required for initial setup may vary based on several factors.

Here’s a general overview of the process:

1. Initial Installation and Data Import (2-3 Hours): Based on feedback from our partner schools, the initial setup typically takes about 2-3 hours. During this time, you’ll login to OneStudent and perform the necessary imports to ensure that all relevant data for your school is included.
2. Ongoing Data Updates (30-60 Minutes per Term): To keep your information up to date, plan for an additional 30-60 minutes each term. This ensures that the system remains current with the latest data. for example, new staff or students.
3. Instant Access to Resources: Once the initial data import is completed, everything you need is instantly accessible within OneStudent. Users can begin exploring the system and take advantage of the wide range of functionality available to configure outputs that match your school’s specific requirements.
4. Variability Based on School Factors: It’s important to note that the time required for setup can vary from one school to another. Factors that influence this timeline include the size of the school, the number of subjects being managed, and the quality of data needed for OneStudent. Schools with more extensive data requirements may require additional setup time.
5. Year 1 Configuration: The first year of setup is typically the most comprehensive as it involves establishing the core structure and importing essential data. However, the following years become more streamlined. You can efficiently copy configurations, including assessment criteria for specific subjects, into the subsequent years. This reduces setup time and ensures continuity in data management.

In summary, the setup process for OneStudent is adaptable to your school’s specific needs and requirements. While the initial setup may take a few hours, the ongoing management and configuration of the system are flexible and can be tailored to your school’s unique characteristics.

The most time-consuming aspect of setting up OneStudent, as reported by our users, is the configuration of Assessment Items. This part of the setup generally demands careful planning and input from both Heads of Years and Teachers. 

Here’s why it requires attention and pre-planning:

1. Data Requirement: To configure Assessment Items effectively, you need essential data such as Topics, Start and End Weeks, Criteria, and Cutoffs. This information is crucial for accurate and comprehensive assessment management within OneStudent.
2. Preparation Before Reporting Period Configuration: Assessment Items must be established before the configuration of Reporting Periods. This ensures that the assessment framework is in place to support your reporting processes.
3. Incorporating Teacher and Year-Level Input: Given that Assessment Items often involve collaboration with teachers and year-level coordinators, it’s essential to gather their input and expertise to create meaningful and effective assessment criteria.

However, OneStudent simplifies the process and improves efficiency:

Streamlined Setup in Subsequent Years: One of the advantages of using OneStudent is the ability to copy Assessment Items into the next academic year. This feature significantly eases the setup process in subsequent years, as you can leverage your existing configurations, making life easier for both administrators and educators.

It’s important to highlight that Assessment Items are the foundational building blocks for Markbooks within OneStudent. Markbooks rely on the data and criteria established through Assessment Items to accurately record and manage student performance. Therefore, without properly configured Assessment Items, the creation and functionality of Markbooks would not be possible. It underscores the vital role that Assessment Items play in ensuring that your academic marking management with OneStudent is comprehensive and effective.

In summary, while Assessment Items may be the most time-consuming part of the initial setup, the long-term benefits and efficiency gains, especially in subsequent years, make OneStudent a valuable tool for managing your assessment processes.